911

A massive CenturyLink internet outage knocked out 911 emergency call services across Washington state Thursday, a problem that persisted into Friday for…

When you call 911 from a mobile phone, software at the carrier and dispatch center triangulates your location. But in places where cell towers are...

Chicago's fire department gets 20 times more medical calls than fire calls, but it has twice as many firetrucks as ambulances. Other cities also face this disparity and there are calls for change.

It’s illegal to set off fireworks in Tacoma, Seattle and most other cities in the region. But, every 4th of July, so many people ignore the law there’s…

In an emergency, the last thing you want to hear is, "I can't understand you." The reality is emergency dispatchers in the Northwest generally speak one…

Emergency 911 phone service has been restored in Washington after a 6-hour-long statewide overnight outage.CenturyLink spokeswoman Kerry Zimmer in Spokane…