emergency responders

Seattle Mayor Bruce Harrell announced the city has hired six community responders to help police with lower priority 911 calls.

Negotiations between the union representing emergency medical technicians in Seattle and their employer resumed Thursday afternoon, prompting the union to…

Chicago's fire department gets 20 times more medical calls than fire calls, but it has twice as many firetrucks as ambulances. Other cities also face this disparity and there are calls for change.

This week, the four biggest mobile carriers met a voluntary deadline to be ready to allow consumers to send text messages to 911. But don't try that in an…