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While the Federal Aviation Administration says the grounded 737 Max 9 aircraft can resume flying after inspections, the agency imposed sweeping jet production restrictions at Boeing factories.
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The airline said that it would cancel 110 to 150 flights a day while the Max 9 planes remain grounded, as signs indicate some travelers may at least temporarily try to avoid flying on Max 9 jetliners.
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Boeing has recommended that airlines ground all 777s with the type of engine that blew apart after takeoff from Denver this weekend, and most carriers…
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"We're a bunch of tuna crammed into a can and it's miserable," said one traveler. Now, airlines hope they can get past the perception that they put profit over passenger comfort.
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"Clearly our policies broke down," Oscar Munoz told the House Transportation Committee regarding an incident in which a passenger was dragged off a flight.
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Terms of the settlement have not been released. United promises changes in the way it deals with passengers.
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A couple flying to Costa Rica for their wedding were removed from a flight on Saturday. The airline said the passengers repeatedly attempted to sit in upgraded seating that they did not purchase.
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David Dao, the 69-year-old doctor dragged off a United Express flight on Sunday night, is still recovering from his injuries, according to his attorney, who said there will "probably" be a lawsuit.
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After a man was dragged down the aisle of a United Express flight, the airline initially blamed the man for refusing to leave the flight. Now the CEO has issued a fuller apology for the incident.
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An annual study gives airlines the highest scores for quality in the 26 years the ratings have been compiled. But the ratings don't fully reflect the experience of the American air traveler.