What Should Starbucks Look For In Anti-Bias Training? A Lot Of Talking, Says One Trainer
Starbucks is planning to close 8,000 of its U.S. stores for an afternoon next month to conduct racial-bias training.
Company executives hired an all-star lineup to advise the development of the training after two black men were arrested this month at a Starbucks in Philadelphia. the men were waiting for a friend and were later released with no charges.
Many American workers may roll their eyes at the thought of corporate anti-bias training. But some say if done well, it can actually help.